Yup. I reiterate: sprained ankle=much reading.
What might have been a typical cop-catches-bad-guy story by Glenn Cooper turns into something a lot more strange and sinister, with the introduction of a chemical reaction or such–yeah, sciency stuff is not my forte–that when injected can cause you to meet your dead loved ones in some kind of limbo world. The antagonist wants to talk to his dead dad so bad that he’s willing to kill to get test subjects for his research,
Though I found the main character engaging, especially in the relationships with his daughter and new girlfriend, making the ex-wife a completely clichéd shrew didn’t help. I likewise found the antagonist’s girlfriend rather one-dimensional. But more importantly, if seeing your dead loved ones is so great, why not just kill yourself and join them? Some do, but why not all? That part left me unconvinced. And of course it’s tough reading about a child dying, especially in such a drawn-out way. 3.5/5
The Customer Service Revolution
“It takes 20 years to build a reputation and five minutes to ruin it.” So says John R. DiJulius in this book that is both entertaining and fascinating, with plenty of great stories about how certain companies have profited from treating their customers not just right, but the extra mile. Also included are some who didn’t, with corresponding results. It also explains why that perkiness that sometimes strikes me as fake on the phone or in person is used. I’d imagine there’s a lot of executives who wouldn’t bother to read this–or listen at the author’s seminars–but for those with an open mind and not-giant ego, this can only help. 5/5
Wrapped in Plastic
This is a smooth easy read by Andy Burns; I devoured it in two sittings of an hour each. As you might guess from the title, it’s about Twin Peaks, the famous TV show that I loved back when I was a teen. The best parts are the interviews with the actors, particularly Sheryl Lee and Ray Wise, as well as the creators; for me the best note was Mark Frost saying he was a big fan of The Prisoner. Another great interview is Jennifer Lynch, who wrote Laura Palmer’s diary. There are some notes about David Lynch’s filmmaking style, especially how he takes advantage of bloopers and mistakes, which is technically how BOB was born.
For the fan this is a whole lot of fun, and who would have expected that iconic image of the blood wiped across Laura’s photo to be. . . nope, that would be a spoiler. . . 5/5